The rise in both pet ownership and travel is inIn 2018, the pet market was w
orth 172.2 billion yuan, more than triple that of 2013,” said Neil Wang, president of con
sultancy Frost & Sullivan. “Of which, the dog market was 98.5 billion yuan and for cats it was 60.2 billion yuan.”
According to Frost & Sullivan’s research, services counted for about 15 percent of the pet dog and cat market, totaling 24.1 billion yuan.
As pet hotel services are in hot demand, the industry has been upgrading to assure pet owners
of the safety of their four-legged friends. And some business owners such as Li have taken things a step
further, making sure that it’s not only the owners who are happy, but the pets, as well.
Li said many pet owners worry that there is no comfortable place for their best friends to stay.
“Traditional pet centers can harm pets by keeping them in spaces that are too small, especially big breeds, which can’t even tu
rn around,” she said. “Pets can also see guests going in and out of the facility, and that can frighten them, as well.creasin